Class Information, Communication and Negotiation Techniques

1) In the scope of information, familiarize students with the types of information and communication policies existing in the organization and also know and understand information technologies and people management. 2) In the scope of communication, analyze the basic dimensions of the communication process, distinguish the various personal communication styles, understand the communication flows and patterns in organizations, analyze and face a crisis communication situation, distinguish between internal and external public organizations and understand the importance of internal communication within the organization. 3) In the negotiation component, identify and analyze the fundamental elements of a negotiation process, know and understand the negotiation typology, identify the main errors in a negotiation process and know and understand the negotiation strategies, techniques and tactics.