Class Emotional Intelligence

This curricular unit introduces conceptual bases and analyzes the comprehensiveness and importance of emotional intelligence (EI), leading students to explore their different competencies and the impacts of their practical application, both in professional and management contexts, as in personal life. In addition to this, the understanding of the impact of EI on the level of emotions in organizations is promoted, both at the level of teams and at the macro level of policies and practices that may have an impact on each individual.

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1. Background to emotional intelligence. Emotional intelligence and decision making. Emotions as dimensions that allow the understanding and adaptation to reality. Emotions in organizations. 2. Concept of "emotional literacy". Primary emotions and social emotions. Emotional intelligence skills. 3. Self-awareness. Recognizing your own emotions. Understanding the causes and consequences of emotions. 4. Emotional self-regulation. Emotional regulation strategies. 5. Self-motivation. The importance of positive emotions. The flow state. 6. The social skills of emotional intelligence. Emotional intelligence at work. 7. Emotionally intelligent communication. How to hear. Inspire confidence. 8. Emotional intelligence and leadership. Emotionally intelligent managers. 9. Personal action plan on emotional intelligence.

Through an active method, students should develop a diagnosis of their level of emotional intelligence, and based on the instruments provided, develop a report aimed at implementing strategies for personal change and development of self-regulation skills that guarantee the maximization of intelligence emotional.

D'Amico, A., & Geraci, A. (2023). Beyond emotional intelligence: The new construct of meta-emotional intelligence. Frontiers in Psychology, 14, 1096663. Kotsou, I., Mikolajczak, M., Heeren, A., Grégoire, J., & Leys, C. (2019). Improving emotional intelligence: A systematic review of existing work and future challenges. Emotion Review, 11(2), 151-165. MacCann, C., Jiang, Y., Brown, L. E. R., Double, K. S., Bucich, M., & Minbashian, A. (2020). Emotional intelligence predicts academic performance: A meta-analysis. Psychological Bulletin, 146(2), 150-186. Zapf, D., Kern, M., Tschan, F., Holman, D., & Semmer, N. K. (2021). Emotion work: A work psychology perspective. Annual Review of Organizational Psychology and Organizational Behavior, 8, 139-172.