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Presentation
Presentation
The curricular unit Social Work, Communication and Language is a unit integrated in the 1st year of the degree in Social Work and aims to situate communication as a transversal instrument in the field of social interaction for the construction of professional relationships in Social Work. This curricular unit aims to introduce the student to the theoretical and practical issues of communication and language, an indispensable tool for the human condition, and a fundamental competence for the social worker.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Bachelor | Semestral | 5
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Year | Nature | Language
Year | Nature | Language
1 | Mandatory | Português
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Code
Code
ULP733-21829
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
I. Communication 1.1. Communication as the foundation of social life: main theories; 1.2. Bases of the communication process: the professional dimension. II. Communication Process 2.1. Interpersonal communication, face-to-face, individual and collective, institutional and mass communication; 2.2. Elements of communication; 2.3. Context, means, and techniques; 2.4. Feedback; 2.5. Verbal and nonverbal communication. III. Image and Language in the Communication Process 3.1. Language and linguistics; 3.2. Types of language; 3.3. The role of color and format in message configuration; 3.4. The power of language and the language of power; 3.5. Proximity and distancing: the language of space. IV. Communication and Social Work 4.1. The particularities of communication in the intervention process and in the construction of the professional relationship; 4.2. Active listening: active listening; 4.3. Language adequacy in different contexts
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Objectives
Objectives
O1. Understanding the fundamentals of communication as a fundamental and constitutive dimension of the human condition; O2. Developing effective communication skills in the domains of face-to-face, institutional, and broader public relations; O3. Understanding communication as a tool for work in the interaction of Social Services in institutional contexts and relation to the subjects of action; O4. Studying language and discursive strategy as support for professional relationships in different social intervention contexts; O5. Understanding the role and power of different elements of communication (actors) and the influence of cultural and social values and differences; O6. Knowing how to structure and present spoken and written communication according to target audiences and develop discursive and argumentative capacity and their potentialities in a communication process.
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Teaching methodologies and assessment
Teaching methodologies and assessment
All those considered pertinent and adequate in a given moment/situation and that contribute to the improvement of students' learning.
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References
References
D´Almeida,J.,Sousa,P.,Caria,P.(2021).A Comunicação em Serviço Social.Comunicação em Serviço Social, In J.D`Almeida et al.,Competências no Contexto de Trabalho em Serviço Social (pp.27-34).Edições Húmus Freixo, M. (2012). Teorias e Modelos de Comunicação. Instituto Piaget. Koprowska, J. (2020). Communication and Interpersonal Skills in Social Work. Sage Publications. Rodrigues, A. (1999). As Técnicas da Comunicação e da Informação. Editorial Presença. Serra, J. (2007). Manual de Teoria da Comunicação. UBI. https://www.labcom.ubi.pt//ficheiros/serra-paulo-manual-teoria-comunicacao.pdf Trevithick, P. (2012). Social Work Skills and Knowledge a Practice Handbook. McGraw-Hill.
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Office Hours
Office Hours
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Mobility
Mobility
No
