Class Psychology and Communication

This curricular unit aims to enable students to obtain the following skills: Understand Psychology and Communication importance in the beauty and wellness care professional context. 

Not applicable

- Communication - Perception, prejudices/disadvantages - Communication and people's needs - Communication purpose and concept - The Communication Process and its stages - Noise in Communication, type of noise or barriers to communication, - Interpersonal communication - Communication as a continuous process - Communication Attitudes - Verbal and Non-Verbal Communication - Interpersonal relationships - Formal and informal relationships between individuals - The interpersonal relationship and the formal and informal relationships established in the workplace - Working conditions - Organisational communication - Training and Promotions - The quality of life - Professional performance and satisfaction Professional balance - Attributes of Service Excellence, Professional balance, dimensions of credibility, credibility, and professional image – Expectations

Theoretical-practical classes that include: student research on various topics, presentation and discussion of exposition of more complex themes by the teacher, accompanied by illustrative examples. Analysis and critical comment of topics whose documentation is previously provided. 1. Continuous evaluation: Participation and exercises in classes (20% of the final grade); written test (will have a weighting of 50% of the final grade); work with public defense (30%). 2. Final exam: Written exam (100% of grade).

Caetano, A.; Neves, J. G. & Ferreira, J. M. C. (2020). Psicossociologia das Organizações. Fundamentos e Aplicações. Lisboa: Edições Sílabo. Rego, A. (2022). Comunicação Pessoal e Organizacional - Teoria e Prática, 5ª edição. Lisboa: Edições Sílabo.