Class Production Management

Operations Management (OM) deals with the design, management and continous improvement of processes used to create and deliver to clients products and services. In a simple way, OM is the function with the responsability for production and delivery of whatever a firm does as its business. Nowadays, more frequently we are talking about Operations and Supply Chain Management. It covers the operations along the supply chain promoting the relationship with all supliers.

Not applicable

I. Introduction to Operations Management . Basic concepts: Operations and productivity; Business strategy and operations. Project management and control: Project management techniques: CPM/ PERT; Cost - time tradeoffs.   II. Process analysis and management. Process analysis and design. Quality management: Statistical process control. Methodology 6-Sigma for continuous improvement. Waiting lines: Models MM1 and MMS. Aggregate Planning: Chase and level strategies. Short-term scheduling: Scheduling: Priority rules for dispatching jobs.   III. Supply Chain Management. Concepts. Lean techniques: JIT, Kanban. Inventory Management: ABC analysis; EOQ; Probability models: fixed quantity with constant and random demand, and fixed - period with random demand systems.

Theoretical lectures supported by multimedia resources. Exercise solution Case studies Problem solving through the application of Self-Directed Learning methods to understand the content. Technical study visit Masterclass with guest from the industrial sector.   Knowledge assessment is carried out through an individual written test (50%); Participation and resolution of problems/cases and exercises given in class (50%); Passing the subject with a final average of 10 or more, according to the Assessment Regulations in force at ULHT. Students with an attendance rate of less than 70% during the academic period will not be eligible to take the exam (except in specific situations justified and protected by current legislation). Exam assessment: written test, with approval with a grade equal to or higher than grade 10.

Jacobs , F. & Chase, R. (2024). Operations and Supply Chain Management (17th edition). McGraw-Hill. Ada, E., Sagnak, M., Mangla, S. K., & Kazancoglu, Y. (2021). "A circular business cluster model for sustainable operations management", International Journal of Logistics Research and Applications, 27(4), 493–511.  Garrido, S., Muniz, J., Ribeiro, V.B. (2024). "Operations Management, Sustainability & Industry 5.0: A critical analysis and future agenda", Cleaner Logistics and Supply Chain, 10, 100141. Sodhi, M. S. & Tang, C. (2024). "Seeking and Exploiting Synergies Among the UN Sustainability Development Goals: Research Opportunities for Operations Management". Production and Operations Management, 33(4), 962-978.