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Presentation
Presentation
This curricular unit constitutes one of the two stages of the analytical phase of the destination development process, together with the analysis of tourism resources. Thus, both the syllabus and the practical assignments to be developed in this curricular unit will be articulated with other curricular units of the master’s degree, such as Tourism Resources Analysis and Management. In parallel, given that the analysis of consumption patterns and tourism trends is instrumental in defining a communication strategy for a destination, this course will be taught in conjunction with the curricular unit of Marketing of Tourism Destinations.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Master Degree | Semestral | 3
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Year | Nature | Language
Year | Nature | Language
1 | Mandatory | Português
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Code
Code
ULHT6447-23832
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
1. Tourism consumption trends 1.1 New consumer behaviors 1.2 The role of tourism experiences in the consumption of tourist destinations 1.3 Inhibiting and facilitating factors in the tourism system. 2. The integration of tourism consumption 2.1 Theories of motivation for tourism consumption 2.2 Management dynamics of tourist destinations 3. Tourism demand fundamentals 3.1 Characteristics of tourism demand 3.2 Fundamentals of tourism demand 4. Consumer's decision-making process 4.1 Models and determinant factors in the decision-making process 4.2 The phases of a decision-making process 5. The influence of technology on tourism demand 5.1 Market segmentation and main segments 5.2 The influence of technological means as an influence of destinations
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Objectives
Objectives
• Understanding the evolution of tourism consumption; • Undertake diagnostics regarding the current tourism demand of a tourist destination; • Learn how to identify and characterize the segments of tourism demand at a destination; • Understand the main theories and techniques of tourism demand analysis; • Recognize the dynamics in inhibiting factors and facilitators to tourism consumption; • Identify and explore new trends in tourism consumption based on the resources of destinations; • Evaluate the future needs and motivations of tourist experiences creating new instruments that enhance the destination for new visitors.
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Teaching methodologies and assessment
Teaching methodologies and assessment
During the course of the classes, students will have the possibility to contact the real world, through contact with specialists who work in Tourism and Hospitality companies, both international and national, in order to develop creative skills and the ability to solve progressively more complex problems. Thus, several thematic seminars and study visits will be held. The Inverted Classroom methodology will also be applied through group work to solve problems, case studies, and peer learning.
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References
References
Cohen, S.A., Prayag, G., & Moital, M. (2014). Consumer behaviour in tourism: Concepts, influences and opportunities. Current issues in Tourism, 17(10), 872-909. Gallarza, M.G. and Gil Saura, I. (2020) "Consumer value in tourism: a perspective article", Tourism Review, Vol. 75 No. 1, pp 41-44. https://doi.org/10.1108/TR-06-2019-0227 Katsoni, V., & Segarra-Oña, M. (2019) Smart Tourism as a Driver for Culture and Sustainability. Cham: Springer Kirillova, K., Wang, D., Fu, X., & Lehto, X. (2020). Beyond “culture”: A comparative study of forces structuring tourism consumption. Annals of Tourism Research, 83, 102941. doi:10.1016/j.annals2020 102941 Liang, S., Schuckert, M., Law, R., & Masiero, L. (2017). The relevance of mobile tourism and information technology: an analysis of recent trends and future research directions. Journal of Travel & Tourism Marketing, 34(6) 732-748 Meleddu, M., Paci, R., & Pulina, M. (2015). Repeated behaviour and destination loyalty. Tourism Management, 50 159- 171
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Office Hours
Office Hours
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Mobility
Mobility
No