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Presentation
Presentation
This CU aims to: Provide students with communicational tools to enable them to express themselves efficiently, courteously and professionally in English, on topics and situations involving the world of work and organizations, in general. Develop vocabulary and fluency in English, in particular contexts of the professional life involving speaking on the phone (common situations). Empower students to exchange points of view and opinions in English on topics of their area of training.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Bachelor | Semestral | 4
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Year | Nature | Language
Year | Nature | Language
1 | Mandatory | Português
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Code
Code
ULHT449-980
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
1. Company structures Hierarchy, departments, positions, responsibilities. Careers in journalism. Working conditions. Skills and qualifications. The recruitment process. Problems and challenges at work (citizen journalism, leadership, freedom of speech, ethics) 2. Speaking on the phone Phone messages, attempting a connection, getting through, leaving a message, wrong number, scheduling a meeting and changing the date/time. Suitable language.
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Objectives
Objectives
The main skills to acquire are: - The ability to communicate fluently, clearly and adequately in English, in situations related to work and organizations; - The ability to speak and write on the elements of the structure of a company, different departments, respective responsibilities and tasks; - The ability to discuss working conditions and problems at work; - The ability to speak on the phone in English, in a clear and well-structured manner, using vocabulary and language strategies that are suited to the situations and problems encountered. - The ability to apply acquired knowledge to the discussion of points of view and situations.
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Teaching methodologies and assessment
Teaching methodologies and assessment
Interactive lecture, short lecture times associated with audiovisual resources and demonstrations (real situations or simulations video viewing, and recordings), individual and small group activities, discussions. Such exposure will stimulate students to think, debate ideas, collaborate with each other and develop deeper learning. The applied methodology includes role-playing, recreating real life working contexts, applying all learned topics to simulations of common situations.
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References
References
Gordon Smith, D. (2007). English for telephoning. Oxford: OUP. Hicks, W. with Allen, G. (2023). English for Journalists. 5th ed, thirtieth anniversary edition, London & New York: Routledge. Mascull, B. (2017). Business Vocabulary in Use. 3rd ed., Cambridge: CUP. Richey, R. (2007). English for Customer Care. Oxford: OUP. Trappe, T. & Tullis, G. (2010). Intelligent Business - Upper Intermediate, 2nd ed., Harlow: Pearson Education. Artigos de jornais e revistas em língua inglesa (The Times, The Guardian, Time, The Economist, The Atlantic, HuffPost, HBR).
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Office Hours
Office Hours
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Mobility
Mobility
No
