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Class Digital Technologies Applied to Tourism

  • Presentation

    Presentation

    The Curricular Unit of Digital Technologies Applied to Tourism aims to promote and deepen knowledge in terms of technologies and information systems, allowing to expand the capacity of understanding about its functioning and importance for the tourism sector. In this curricular unit are addressed the fundamental concepts related to this area of knowledge, its application and framework in this sector. Technologies and information systems are particularly relevant in a sector of the economy that increasingly depends on the digital literacy of its professionals, not only in terms of back-office and front-office   needs,but also on the digital relationship with markets and their customers.
  • Code

    Code

    ULHT225-13750
  • Syllabus

    Syllabus

    Systems concepts and information technologies Use of Excel Calculation Sheet - Formulas and Functions - Data Tables - Tables and Graphics Databases Business processes
  • Objectives

    Objectives

    1 - Promote skills in the use of horizontal packages to support the processes/ routines associated with the different functional areas in an organization linked to the Tourism sector. 2 - Promote the mastery and use of typical and specific technologies and information systems of the tourism sector, namely text processing, presentation and spreadsheets.  
  • References

    References

      Ribeiro, R., Veiga, P. (2022). Transformação Digital: os desafios,  o pensar e o fazer. Edições Almedina Agutter, C. (2020). ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition (2nd edition). IT Governance Publishing. Arkhipov, I. (2023). Information Technology Essentials: For business analysts and project managers. Independently published. Haes, S. D., Grembergen, W. V., Joshi, A., & Huygh, T. (2019). Enterprise Governance of Information Technology: Achieving Alignment and Value in Digital Organizations (3rd edition). Springer. Reynolds, G. (2018). Ethics in Information Technology (6th edition). Cengage Learning. Carvalho, A. (2017). Excel para gestão. FCA - Editora de Informática White, S. (2012). BPMN 2.0 Handbook (2nd edition).WfMC  
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