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Class User experience in teleconsultation

  • Presentation

    Presentation

    This Curricular Unit focuses on understanding the different contexts and scenarios of the teleconsultation and telepsychology, as well as the experience of users in those environments. Major goals include acquiring knowledge about teleconsultation contexts, exploring the various scenarios in telepsychology, and understanding the experiences of users.
  • Code

    Code

    ULHT6802-25362
  • Syllabus

    Syllabus

    PC1. Introduction : history of teleconsultation PC2. Telepsychology : definitions PC3. Setting in telepsychology  3.1. Types of data  3.2. Data analysis  3.3. Multimodality  PC4. User experience and frameworks in psychology  PC5. Teleconsultation in anxiety CBT  5.1.Teleconsultation app for teenagers 5.2.Teleconsultation in work-health 
  • Objectives

    Objectives

    LO1: To acquire knowledge on the different contexts of teleconsultation LO2: o acquire knowledge on distinct settings in telepsychology LO3: To acquire knowledge on users’ experience and frameworks in telepsychology 
  • Teaching methodologies and assessment

    Teaching methodologies and assessment

    This course is particularly aimed at students with a degree in psychology. It aims to provide them with specific knowledge in a field of user experience that refers to how a user interacts with and experiences a product, system or service that is still relatively unknown and little taught at the academic level, although it is expanding rapidly in the current practices of psychologists.  Students will have to use critical thinking strategies ir order to  analyze clinical cases with specific ethical issues that need to be properly addressed in the context of user experience that includes a person's perceptions of  utility a product, system or service, ease of use, and efficiency. 
  • References

    References

    Van Daele, T., Karekla, M., Kassianos, A. P., Compare, A., Haddouk, L., et al. (2020). Recommendations for policy and practice of telepsychotherapy and e-mental health in Europe and beyond. Journal of Psychotherapy Integration, 30(2), 160–173. https://doi.org/10.1037/int0000218 Haddouk, L. & Schneider, B. (dir.) (2022). Télépsychologie : état des lieux et enjeux. Erès, 2022. ISBN: 978-2-7492-7442-3 Fitzgerald M, Ratcliffe G. Serious Games, Gamification, and Serious Mental Illness: A Scoping Review. Psychiatr Serv. 2020 Feb 1;71(2):170-183. doi: 10.1176/appi.ps.201800567 Rehm IC, Foenander E, Wallace K, Abbott JM, Kyrios M, Thomas N. What Role Can Avatars Play in e-Mental Health Interventions? Exploring New Models of Client-Therapist Interaction. Front Psychiatry. 2016 Nov 18;7:186. doi: 10.3389/fpsyt.2016.00186 Rizzo AS, Koenig ST. Is clinical virtual reality ready for primetime? Neuropsychology. 2017 Nov;31(8):877-899. doi: 10.1037/neu0000405    
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