Class Thematic Seminar III - Social Work and Professional Practice in Social Organizations

The curricular unit of Seminar III – Social Work and Professional Practices in Social Organizations integrates the specialization of social organizations of the Master's Degree in Social Work and Social Policy.

Not applicable

1. Intervention in the Context of Social Organizations  1.1. Organisational models and structures relevant to social organisations   1.2. Conceptualization and legal regulation    2. The Social Manager in Social Organizations  2.1. Administrative management and technical management  2.2. Technical management model   2.3. People management and human capital  2.4. Supervision and communication  2.5. Staff evaluation and training  2.6. Collaboration and networking   2.7. Dimensions of performance appraisal    3. Quality of services in social economy organisations  3.1. Quality policy and instruments   3.2. Customers and standards  3.3. Practical application in social responses    4. Ethics and organizational accountability  4.1. Values and ethics in the practice of "social management"  4.2. Accountability in social organizations    5. Challenges of Social Intervention 

Concrete examples from practice. Role playing; Promotion of reflection and debate on professional intervention.

Ferreira, S. (2009). A intervenção estratégica do terceiro sector. Revista Critica de Ciências Sociais, n.º 84, 169-193.  Hardina, D., et al. (2007). An empowering approach to managing social service organizations. Springer  Luz, H. (2017). Empoderamento Organizacional e Intervenção Social. In C. Albuquerque e A. Arcoverde (eds.), Serviço Social Contemporâneo-Reflexividade e Estratégia (pp. 91-114). Pactor  Martin, V., & Henderson, E. (2004). Gestão de unidades de saúde e de serviços sociais. Monitor  Reis, F.L. (2020). Manual de Gestão das Organizações Sociais. Teoria e Prática. 2ª edição. Edições Sílabo.