Class Operations Management

Provide students with skills to manage operations in the fields of protection and relief and civil protection, in the face of different emergency situations, namely through the implementation of an operational organization system appropriate to the type of occurrence and its complexity. To this end, the student develops the following specific skills:
1. Capacity to install an Operational Command Post;
2. Ability to carry out the strategic planning of an operation;
3. Ability to apply processes and tools to support decision-making;
4. Ability to communicate effectively with the forces and entities present;
5. Ability to implement a command and control structure for the operation;
6. Ability to monitor and evaluate the effectiveness and efficiency of the operation.

S1: Integrated Protection and Rescue Operations System (SIOPS);

S2: Operations Management System (SGO);

S3: Operational Decision Process;

S4: Management of operational information;

S5: Strategic planning of operations;

S6: Command and Control;

S7: Practical cases.

Classes are theoretical-practical. In the theoretical parts, concepts, principles and theories essential to operations management are presented. In the practical parts, students are encouraged to put into practice the concepts, principles and theories learned through work presentations. Individual works are also supervised and will later be presented and discussed in the context of the classroom.

The evaluation of students is carried out in accordance with the University's evaluation regulation and with the following evaluation moments: Continuous Assessment (presence in classes, participation in classes and presentation of individual works) (30%) and an Individual Work [writing ( 40%) and oral presentation (30%)].

Decreto-lei n.º 90-A/2022, de 30 de dezembro (Sistema Integrado de Operações de Proteção e Socorro).

Despacho n.º 3317-A/2018, de 3 de abril, do Presidente da Autoridade Nacional de Proteção Civil (Revisão do Sistema de Gestão de Operações).

Despacho n.º 3551/2015, de 9 de abril, do Presidente da Autoridade Nacional de Proteção Civil (Sistema de Gestão de Operações).

Gomes, A. (2002). Manual de comando operacional. Sintra: Escola Nacional de Bombeiros.

Prosser, T., & Taylor, M. (2019). Fire and rescue incident command: A practical guide to incident ground management. West Sussex: Pavilion Publishing and Media Ltd.

TSO (2008). Fire service operations: Incident command (3rd ed.). Great Britain: Department for Communities and Local Government.