Episode discusses the impact of the pandemic on the tourism sector and travel agencies and the challenges for the future
Sustainable Development Goals (SDG)
EP83 - Tourism, Travel Agencies and the Future w/ Pedro Cardoso
In the latest episode of the *Direta Sem Café* season, the podcast features Pedro Cardoso, Managing Director of the agency Travel Feeling and lecturer at Lusófona University - Porto University Centre, for an in-depth analysis of the future of tourism and travel agencies in a post-pandemic context, marked by challenges, innovation, and digital adaptation.
Throughout the conversation, the profound changes brought about by the pandemic in the sector are discussed, from the direct impact on travel agencies to the transformation of travellers' consumer habits. Pedro Cardoso shares his experience and thoughts on the strategies implemented to respond to the crisis, regain customer trust, and strengthen the competitiveness of agencies in the face of digital platforms.
The episode also explores the value of human contact, the importance of service personalisation, and the potential for coexistence between physical and digital models in a constantly evolving market. It highlights the sector’s resilience and the need to keep up with trends without losing the identity and added value of traditional travel agencies.
This episode is aimed at anyone seeking to understand the ongoing transformations in the tourism sector and anticipate the challenges and opportunities facing travel agencies in the future.
Available on all major streaming platforms.
Follow *Direta Sem Café* for more relevant discussions on the present and future of the industries shaping our society.
Presenter
Sofia Pereira
Guest
Pedro Cardoso | Managing Director of Travel Feeling - Travel Agency and lecturer at Lusófona University - Porto University Centre
Coordination
Eugénia Vicente, Bruno Lino, and Ana Azevedo
Direction and Post-Production
Catarina Machado
Video Production and Editing
Catarina Machado and Renato Teixeira
Video Capture and Lighting
Catarina Machado and Renato Teixeira
Audio
Renato Teixeira
Graphic Identity
Cristo Chikale
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