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Class Integrated Communication Management

  • Presentation

    Presentation

    "Integrated Communication Management" course is part of the Strategic Communication area and aims to give students the skills to develop a strategic vision applied to the planning and preparation of integrated communication strategies, using different communication tools in an articulated manner.
  • Code

    Code

    ULP451-1-22563
  • Syllabus

    Syllabus

    1.    Brief historical introduction to strategic communication planning 2.    Brief overview on the institutional brand, mission, vision, values and objectives of the organization and its impacts on the communication strategy 2.1.    The process of situation diagnosis 2.2.    Strategic decisions in communication - 3.    Design of the Operational Plan 3.1.    Organizational integrated communication strategy 3.4. Integration of tools, with objectives, stakeholders and communication opportunities 4.    Operational Communication Planning 4.1.    Communication and contingency plan, tools for evaluation and evaluation of communication actions  
  • Objectives

    Objectives

    At the end of the unit, students will be able to prepare a diagnosis prior to the communication plan and to generate communication strategies for different types of organizations, aligned with the strategies of the organization and its culture.   They will be able to analyze best practices in peer organizations facing the same types of communicational challenges   They will have developed a critical attitude regarding the communication opportunities to be created or exploited in the communicational momentum   They will be able to identify the best touch points of the stakeholders considered in the communication plan and select the most appropriate organizational communication tools to reach the communication objectives.   They will be able to manage a long-term communication strategy or develop specific actions with the various internal and external stakeholders, media included.
  • Teaching methodologies and assessment

    Teaching methodologies and assessment

    - Theoretical lectures - the teacher will elaborate and present the topics expecting students' critical and interactive participation. -    Demonstration and interrogation - supported in online and offline contexts will be demonstrated the relevance and usefulness of the subject, in appplied contexts, encouraging the students to research and analyze and to look for alternatives and innovative ideas. -    Collaborative learning based on real case resolution -    Internet and Market Blended approach - online and video contents; participation of professionals guests in class  
  • References

    References

    Smith, R. D. (2011). Strategic Planning for Public Relations (3rd Ed.), New Jersey: Taylor & Francis. Grunig, L. A., et al (2013), Excellence in Public Relations and Communication Management, New York: Routledge. Caetano, J. ; Rasquilha, L. (2007). Gestão e planeamento de comunicação. Lisboa: Quimera.  
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