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Presentation
Presentation
This curricular unit addresses Public Relations (PR) from the perspective of applying recommended practices, framing them in an intervention logic that configures a project to improve communication between organizations and their different audiences. Being a predominantly practical curricular unit, students will be challenged to develop PR plans that include diverse practices and that respond strategically to the resolution of communication problems identified both in practical cases and in a real context.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Bachelor | Semestral | 6
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Year | Nature | Language
Year | Nature | Language
3 | Mandatory | Português
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Code
Code
ULP451-1-7048
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
1 – The profile of the Public Relations (PR) professional: Ethics and deontology; Skills. 2 - Specialties in PR. 3 - Diagnosis of communication problems between an organization and its audiences: Collection of information; Problem formulation rules; Raising problems; Preparation of the problem tree. 4 - Communication actions framework: Methodology for preparing the PR action framework; Research and point out corrective PR actions for diagnosed problems; Predict the impact of proposed PR actions in resolving diagnosed problems. 4 - PR action planning matrix: Activities to be implemented and their budgeting; Results to be achieved and verification indicators; Definition of the plan’s objective and execution indicators; Assumptions for achieving results. 5 – Carrying out a PR plan in a real work context that produces results: newsletters, press releases, event promotions, flyers, etc. ¿
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Objectives
Objectives
The objectives of this Curricular Unit are to consolidate theoretical knowledge, reinforce practical skills and develop desirable behaviors previously acquired in previously taught Curricular Units, particularly with regard to the design and operationalization of Public Relations techniques with internal and external audiences. Therefore, at the end of this Curricular Unit, students should be able to: 1 – Recognize the profile of the Public Relations professional; 2 - Carry out a diagnosis of an organization's communication problems; 3 - Plan a set of Public Relations actions capable of resolving the diagnosed problems, defining activities, results, objectives, indicators, costs and assumptions. 4 – Implement the planned Public Relations actions; 5 - Monitor and evaluate implemented actions.
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Teaching methodologies and assessment
Teaching methodologies and assessment
The initial twenty hours of the Curricular Unit will be dedicated to the exposition, demonstration and application of the program contents. The remaining hours will be dedicated to carrying out a Public Relations plan in a real work context, supported by good Public Relations practices and producing specific results in this area. The classes will function as if they were a Public Relations Office.
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References
References
ALMEIDA, V. - A comunicação interna na empresa. s.l.: Práxis, 2000. BÉON, P. - Como desenvolver a comunicação na empresa. Mem Martins: Publicações Europa- América, (s.d. [1986]). CANFIELD, B. R. - Relações Públicas: princípios, casos e problemas. São Paulo: Livraria Pioneira Editora, 1961. ESTANQUEIRO, A. - Saber lidar com as pessoas – princípios de comunicação interpessoal. Lisboa: Editorial Presença, 1992. GARCÍA, M. M. - As Relações Públicas: a diplomacia e a imagem nas relações públicas: a ética e os códigos de conduta: o perfil adequado em relações públicas, Lisboa, Estampa, 1999. LAMPREIA, J. M. - A Assessoria de imprensa nas relações públicas, Mem Martins, Europa-América, 1999. RAMOS, F. - Estratégias e Protocolo para a Comunicação Corporativa – um Valor acrescentado para empresas e instituições, Porto, Media XXI, 2007. THEAKER, A. - The Public relations handbook, London, Routledge, 2004.
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Office Hours
Office Hours
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Mobility
Mobility
No