Class Quality in Educational Administration

The relevance of this UC lies in the fact that students can obtain analysis tables regarding "organizational learning" as a factor in the development and change of organizations

1. Conceptual framework of school evaluation processes and quality management mechanisms and promotion of continuous improvement;

2. Management of continuous improvement based on quality assurance processes;

3. Total quality: the concept and some references Assessment and its purposes

The. EFQM

B. CAF

w. How good is your school?

4. External evaluation of schools, models and articulation with internal evaluation processes;

5. Performance management:

The. School evaluation

B. Teaching performance assessment

w. Training evaluation

d. Assessment of learning

6. Quality management methodologies and instruments within the scope of internal school evaluation processes

Student-centered learning models are favored. Classes will be organized in such a way as to intersperse the theoretical dimension, for knowledge and analysis of quality management and school evaluation models, and the practical dimension, for the design, in small groups, of a proposal for an internal guarantee system quality management, based on performance management, for an educational organization, based on a model of promoting continuous improvement. Students will select a group of schools that have been subjected to external evaluation by IGE. They will prepare group work (consisting of the design of an internal evaluation strategy, based on the CAF model applied to education) and an individual reflection (which will explain the main learnings achieved and the main benefits that such learning could bring to future performance of its function).

Alves, M. P. (2009). Avaliação e qualidade das organizações. Escolar Editora

Bidarra et al (2018). Atitudes dos professores face à avaliação de escolas. Indagatio Didactica, 10(2), 227-248.

Lima, J. (2008). Em busca da boa escola. Instituições eficazes e sucesso educativo. Fundação Manuel Leão Santos, S. M. (2011). Análise comparativa dos processos europeus para a avaliação e certificação de sistemas internos de garantia da qualidade. A3ES.

Saragoça, J.; Silvestre, M. J. & Fialho, I. (2015). Avaliação de escolas: Gestão estratégica e prospetiva. In A. Mouraz; S. Valadas & J. Pacheco (Orgs.). Avaliação externa das escolas do ensino não superior–Coordenadas e processos de um projeto de investigação (pp.47-75). CIIE

Veiga, A., Rosa, M.J., Dias, D. & Amaral, A. (2013). Why it is difficult to grasp the impacts of the Portuguese quality assurance systems? European Journal of Education, 48 (3), 454-470.